Help Center
How can we help?
Quick answers to the most common questions.
Booking
How do I book an appointment?
Pick a venue, choose your service(s), select a time, and confirm. You only need your phone number, verified with a one-time code.
Do I need an account?
Just your phone number — we create your account automatically on your first booking, with no passwords.
Can I book several services or for more than one person?
Yes — you can pick several services in one visit, and add guests each with their own services at the same time.
Appointments & cancellation
Where can I see my appointments?
Open the account menu at the top and choose “My appointments” to see upcoming and past visits.
How do I cancel an appointment?
Open the appointment from “My appointments” and tap “Cancel appointment”. Please cancel early out of respect for the venue’s time.
Can I quickly rebook?
Yes — from an appointment’s details tap “Book again” to jump straight back to the venue.
Payment & pricing
How do I pay?
Payment is normally made at the venue according to its listed prices. Prices shown start from the lowest service price.
Are prices final?
They may vary slightly based on the actual service you choose at the venue.
Reviews & favourites
How do I leave a review?
After your visit is completed, open its details and rate it with stars and an optional comment.
How do I save a venue to favourites?
Tap the heart icon on any venue card. Everything you save appears under “Favourites” in your account.